Vinted Shoppers Voice Displeasure Regarding Sizing Modifications
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
The second-hand shopping app has updated its size classifications for women's and children's clothes failing to inform all users about the change.
Digital Channels Backlash
Many shoppers and sellers are posting online claiming that product pages now present an altered size classification versus the original listing due to the recalibration.
The company said the revised method more closely matches similar services.
It has advised users to examine their items and adjust the sizing manually where appropriate, causing user dissatisfaction.
Size Classification Changes
Before the change, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The revised method features a letter with a size spectrum such as S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L used to be a 12 but now shows as UK 16-18.
Shopper Experiences
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, located in Scotland, stated items she posted with size 14 tags were displaying on the service as size 20–22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she stated.
Required Changes
Charlotte Lunn, based in Derby, explained she became annoyed because the modification necessitated personal updates the measurements for "each individual item".
"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she stated.
Service Background
The app has more than 100 million members, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update to the app has proved unpopular: earlier, the platform withdrew an update concerning shipment methods due to shopper criticism.
